WHY DIGITAL MARKETING IS AN ESSENTIAL SKILL FOR ANY LAWYER’S SUCCESS?
That’s right! I assert it’s a digital marketing skill, not just a tool! Let me elaborate on this distinction:
A tool is an instrument that you use to perform a specific task. Say, if you want to promote yourself in the digital space, then you use certain tools, which are specific to digital marketing, such as Social Media, Email Marketing, Podcasts etc. You set certain targets, you create a budget, and you hire someone to use specific tools for your legal business to be successful i.e. achieve the results you want.
However, I cannot stress enough the importance of Being a Digital Marketing Expert. Not as an instrument that you pass on or delegate to others to handle for you, but as a way of being for your own success as a Legal Professional. When you are a Digital Marketing Expert yourself, then beyond understanding the tools and what you can do with them, you become extremely Powerful with:
- (i) what is Important to you in practising your profession, your Expertise;
- (ii) where you want to Make a Difference through being a lawyer;
- (iii) the way you communicate – what is important to you, your projects, the results you produced with your clients, your peers, and other stakeholders;
- (iv) building a community around you, far beyond your immediate contacts, of like-minded people.
Promoting ourselves as lawyers and our legal business is not something we learned in Law School. And that is a fact. We’re all “illiterate” in this respect, coming out of Law School. So, we have to acquire this through our own experience or by learning from others.
When my father started practising as an attorney-at-law in Romania back in the late seventies, there was no social media, internet, or even mobile phones! He had a landline at home, he met his clients in our living room in the afternoons, in our two-interconnected-bedroom apartment (meanwhile, we would have to sit quietly in our bedroom or kitchen and not interrupt). The only channel available for promotion for lawyers back in the day was a room within the courthouse where people would come and… smoke. It was there where he met potential clients, typically upset or disgruntled people who would come to complain at the courthouse. The onboarding was done there and then. Later, being successful with a client’s case would attract more clients and in time he would build his reputation and so on. It took years of hard work, commitment, relentlessness in the fight for human rights in Romanian society.
But those days are gone, and we now live in a Digital World, where anything is possible. And that is why I am sharing this story with you; to make you aware of how far we have come in the promotion of our legal practice. And even though in some ways or forms the “fumoir” experience may still take place, there is so much more out there available for us to meet our clients, promote ourselves and build a reputation.
Provided always that our Core Principles of practising the legal profession are observed, the information we provide to the public is accurate and not misleading, with Integrity, Authenticity and Alacrity. I strongly believe that we, as legal professionals, have come a long way in promoting ourselves and our legal business. In fact, I see Digital Legal Marketing as an Essential Skill to Promote and Ensure Civil Society’s Access to Justice.